Terms and conditions
1. Acceptance
By using our website or app, you agree to these terms. If you disagree, please do not use our services.
2. Eligibility
- Must be 18 years or older
- Must provide accurate information
- Must have a valid payment method
3. Orders
- Orders are confirmed only after "Order Accepted" notification
- Cancellations allowed within 5 minutes of placing order
- We reserve the right to cancel any order at any time
4. Payments
- All prices include applicable taxes
- We accept Credit/Debit Cards, PayPal, Apple Pay, Google Pay & Cash on Delivery
- All transactions are SSL encrypted & secure
5. Delivery
- Delivery times are estimates only and not guaranteed
- We are not liable for delays due to weather or traffic
- Ensure someone is available to receive the order
6. Refunds
- Refund requests must be made within 2 hours of delivery
- Eligible for refund if: wrong item, undelivered, or spoiled food
- No refunds for change of mind or incorrect address
7. Allergens
- We provide allergen info but cannot guarantee allergen-free food
- Customers with severe allergies should contact us before ordering
8. User Conduct
You must not:
- Place fake or fraudulent orders
- Harass staff or delivery partners
- Misuse promo codes